Ryanair Holidays offers you the lowest prices and widest choice of holiday options online. If you book a flight + hotel package on holidays.ryanair.com and with 48 hours find the exact same holiday on sale and available to book at a lower price on another website based in the same country, we will refund you the difference subject to the following terms and conditions:
1. Our Best Price Guarantee applies only to bookings purchased online and not by telephone.
2. The Best Price Guarantee applies only to the total price of an identical holiday package (i.e. party size, dates, duration, flight times, flight numbers, hotel, room type, number of rooms and board basis including any handling charges, booking fees, credit card fees and such like) available for immediate booking as a package on a single website.
3. The Best Price Guarantee request may only be submitted within 48 hours of you having received your booking confirmation.
4. Only the lead passenger on the booking may make a claim.
5. The holiday price you are asking us to price match must be available to the general public and may not include any money-off coupons, corporate discounts, promotional vouchers or offers or special discounts and must be available without needing to be a member or part of a loyalty scheme. It must include any handling charges, booking fees, credit card fees and such like.
6. We will not price match separate elements of a holiday package. We will only match a lower overall total price. For example, we will not offer a Best Price Guarantee if you find a lower price for flight-only or hotel-only.
7. The lower price must be in the same currency as the corresponding holiday package purchased on holidays.ryanair.com.
8. You must provide a screenshot, date and time stamped and a URL as evidence of a lower price that is independently verifiable by our customer services team.
9. Only 1 price match per customer will be considered.
If your claim satisfies to all of the above terms and conditions, simply e-mail firstname.lastname@example.org from the lead passengers e-mail account. Remember to include your booking reference number and all the above details.
We will review your claim and e-mail you our reply within 7 working days. Refunds will be credited to the original card used to make your online purchase within 28 days.
We reserve the right to modify or discontinue the terms and conditions of the Best Price Guarantee or to restrict its availability to any person at any time for any reason whatsoever and without giving you prior notice or assuming any liability towards you.
The decision of Ryanair Holidays on the validity of a claim is final.